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Minimum Lovable Product

A Minimum Lovable Product (MLP) is a product with just enough features to not only satisfy early adopters but also evoke an emotional connection, ensuring engagement and loyalty.
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Also known as:Lovable Product, Emotional Product, User-Centric Product, Delightful Product

Definition

The term Minimum Lovable Product (MLP) refers to a version of a product that is designed with the smallest set of features that will create a positive emotional response from users. Unlike a Minimum Viable Product (MVP), which focuses primarily on functionality and market fit, the MLP emphasizes building a product that users will connect with and love. This approach aims to foster not just user satisfaction but also user delight.

Creating an MLP is crucial in the competitive landscape of product development, particularly in UX design. By focusing on elements that resonate emotionally—such as aesthetics, usability, and brand values—companies can create a stronger initial bond with their users. This is particularly important in securing early adopters who can become advocates for the product.

Key concepts related to MLP include user empathy, emotional design, and iterative development. Understanding user needs and desires is essential in crafting an MLP that stands out. Designers often rely on user feedback to refine the product, ensuring that it meets emotional as well as functional criteria.

Expanded Definition

The concept of the Minimum Lovable Product has evolved from earlier methodologies like the Minimum Viable Product (MVP). While MVPs focus on the basic functionality needed to test a product idea in the market, MLPs push beyond mere viability to consider the user's emotional journey. The MLP encourages teams to think about how to create a more profound connection with users, which can lead to increased loyalty, engagement, and positive word-of-mouth.

Historically, tech products that failed to create an emotional bond often struggled to gain traction, despite having functional solutions. As a result, UX designers and product teams have increasingly recognized the importance of integrating emotional intelligence into their design processes. By prioritizing love and connection over mere survival in the market, companies can build a more dedicated and enthusiastic user base.

Key Activities

Conduct user research to identify emotional triggers.

Develop a prototype focusing on key lovable features.

Gather user feedback to iterate on emotional aspects.

Create branding and messaging that reflects the product's emotional appeal.

Design user interactions that foster delight and connection.

Benefits

Enhances user engagement and loyalty.

Increases the chances of positive word-of-mouth marketing.

Encourages user feedback that leads to better product iterations.

Helps differentiate products in competitive markets.

Fosters a deeper understanding of user needs and emotions.

Example

A great example of an MLP is the initial launch of the messaging app, Slack. While it started with basic communication features, Slack prioritized an intuitive user interface, delightful notifications, and an engaging onboarding experience. This focus on creating loveable interactions helped it gain rapid popularity among teams and organizations, turning it into a leading collaboration tool.

Use Cases

Launching a new app that targets a niche market.

Developing consumer-facing products that require high user engagement.

Creating digital experiences that rely on user satisfaction for retention.

Building brand loyalty through exceptional customer experiences.

Introducing a service where emotional connection is key, such as wellness or lifestyle products.

Challenges & Limitations

Identifying the right features that evoke emotional responses can be subjective.

Balancing functionality and emotional appeal may require additional resources.

Overemphasis on emotional aspects may lead to neglecting essential functionalities.

Testing and validating emotional responses can be more complex than traditional usability testing.

Tools & Methods

User experience research tools (e.g., UserTesting, Lookback)

Prototyping software (e.g., Figma, Sketch)

Design thinking methodologies

Customer journey mapping tools

Emotional design frameworks

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UX Glossary. (2025, February 11, 2026). Minimum Lovable Product. UX Glossary. https://www.uxglossary.com/glossary/minimum-lovable-product

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