UX Glossary

Onboarding Completion Rate is a metric that measures the percentage of users who successfully complete the onboarding process for a product or service.

Onboarding flow is the structured process guiding users through initial interactions with a product, enhancing engagement and retention.

One-click purchase is a streamlined e-commerce feature allowing customers to complete transactions with a single click, minimizing checkout friction.

An online survey is a digital tool used to collect user feedback and opinions. It is commonly employed in UX and product work to understand user needs, preferences, and experiences, helping inform design and development decisions.

An open card sort is a user research method where participants organize content into categories they create themselves. It helps identify potential information structures and user preferences for organizing content in a product or website.

Open questions are inquiries that seek detailed responses, often starting with "what." They are used in UX and product work to gather insights, explore user needs, and encourage deeper discussion during research or design phases.

An optional field is a form input that a user can choose to complete, but is not required for form submission.

In e-commerce, an 'Order' refers to a customer's request to purchase products or services from a website, including all related information such as items selected, quantities, and payment details.

Order Confirmation is a notification sent to customers after a purchase is made, confirming the details of their order and payment.

Organic Design refers to a user-centered design approach that emphasizes natural forms and harmonious interactions, often inspired by nature.

Page density measures the percentage of a webpage occupied by text and images. It is used in UX design to evaluate visual balance and readability, helping to ensure content is presented clearly without overwhelming users.

Page Load refers to the time it takes for a web page to fully render and become interactive after a user requests it.

Page Load Time refers to the duration it takes for a web page to fully render and display its content to users after a request is made.

Page speed refers to the amount of time it takes for a web page to fully load and display its content to users, significantly impacting user experience and engagement.

A page view is recorded each time a user loads a webpage, providing insight into user engagement and content popularity.

PageSpeed Insights is a tool developed by Google that analyzes the performance of web pages and provides suggestions for improving their speed and overall user experience.

A pageview is a metric that counts the number of times a specific web page is loaded or reloaded in a user's browser during a session.

Pagination is the process of dividing content into discrete pages, allowing users to navigate through large sets of information easily.

A pain point is a specific problem or challenge that users encounter while interacting with a product or service, identifying areas for improvement.

A user panel is a curated group of individuals representing a target audience, used for ongoing research. It enables UX teams to gather consistent insights over time through methods like surveys, interviews, and usability testing.

A paper prototype is a low-fidelity visual representation of a user interface created using paper and other simple materials, used to test and refine design concepts.

Paper prototyping is a design method that involves creating simple, hand-drawn representations of user interfaces. It is used early in the design process to test concepts, gather feedback, and iterate on ideas before developing digital prototypes.

The paradox of choice refers to the negative effects of having too many options, leading to decision paralysis and dissatisfaction. In UX, it highlights the importance of simplifying choices to enhance user experience and facilitate decision-making.

Participatory design is a method that actively involves stakeholders, such as users and community members, in the design process. It is used to gather insights, ensure relevance, and improve the overall quality of the final product.