5 Planes

The 5 Planes of UX—Strategy, Scope, Structure, Skeleton, and Surface—form a layered framework for user experience design. Conceptualized by Jesse James Garrett, these planes guide the design process from abstract goals to tangible interface decisions. Each plane builds on the…

Artificial Intelligence Optimization (AIO)

AI Optimization (AIO) in User Experience (UX) refers to the process of enhancing artificial intelligence systems and models to perform tasks more effectively, efficiently, and accurately. It involves tuning algorithms, refining data inputs, and improving computational performance to ensure AI…

End-user experience (EUX)

End-User Experience (EUX) refers to the overall perception, satisfaction, and emotional response a person has when interacting with a product, service, or system. It encompasses every touchpoint—from initial interaction to long-term use—and measures usability, accessibility, performance, aesthetics, and emotional engagement.…

Holistic Understanding

Holistic Understanding in User Experience (UX) refers to the comprehensive consideration of all elements that influence a user’s interaction with a product or service. This means looking beyond just the visual design or immediate usability and taking into account the…

UX Audit

UX Audit

A UX Audit is a comprehensive, systematic evaluation of a digital product’s user experience (UX) and interface (UI) to identify usability issues, design flaws, accessibility concerns, and areas for improvement. It serves as a “user experience health check” that provides…