The 5 Planes of UX—Strategy, Scope, Structure, Skeleton, and Surface—form a layered framework for user experience design. Conceptualized by Jesse James Garrett, these planes guide the design process from abstract goals to tangible interface decisions. Each plane builds on the…
Panels create a bank of profiled customer information over time and allow for in-depth research. They provide an ideal base of opinion for research on a broad range of topics, enabling UX teams to gather consistent and valuable insights from…