Usability Audit

A Usability Audit, also known as a UX Audit, is a structured evaluation of a digital product’s interface—such as a website or app—to identify usability issues and suggest improvements. The goal is to ensure the product is easy to use,…

User Insights

User Insights

User insights are actionable understandings derived from observing, analyzing, and engaging with users to uncover their needs, behaviors, motivations, and pain points. In UX design, these insights go beyond raw data to reveal the why behind user actions, enabling teams…

UX Audit

UX Audit

A UX Audit is a comprehensive, systematic evaluation of a digital product’s user experience (UX) and interface (UI) to identify usability issues, design flaws, accessibility concerns, and areas for improvement. It serves as a “user experience health check” that provides…

UX Optimization

UX Optimization

UX Optimization is the systematic and iterative process of enhancing the user experience of a digital product, website, or application. It involves applying data-driven insights, user research, and continuous testing to improve usability, accessibility, engagement, and conversion rates—ensuring the product…

Zeigarnik effect

The Zeigarnik Effect is a psychological phenomenon where people tend to remember and feel a strong urge to complete unfinished or interrupted tasks more than tasks they’ve completed. In UX design, this effect is used to enhance user engagement, motivate…