UX Glossary

Segmentation is the practice of dividing users into distinct groups based on shared characteristics or behaviors. It is used in UX and product design to tailor experiences and conduct targeted A/B testing for improved outcomes.

In UX design, 'Select' refers to a form control that allows users to choose one or more options from a list, facilitating data input and interaction.

Semantic HTML refers to the use of HTML markup that conveys meaning about the content contained within, improving accessibility and SEO.

Serial Position Effect is a cognitive bias where users tend to remember the first and last items in a list more clearly than those in the middle. It is relevant in UX design for organizing information and enhancing recall.

A Service Blueprint is a visual representation that outlines service interactions, detailing both frontstage and backstage processes. It is used in UX and product design to map user experiences and identify areas for improvement.

Service design is the practice of planning and organizing a service to enhance user experience. It focuses on understanding user needs and expectations to create efficient, effective, and user-friendly service interactions.

Session recording is a UX analytics technique that captures user interactions on a website or application to analyze behavior and improve user experience.

Session Replay captures user interactions on a website or app to observe and analyze their behavior. It is used to identify usability issues and improve user experience by understanding how users navigate and engage with the interface.

In the context of content strategy, 'Share' refers to the process of distributing content across various platforms to enhance visibility and engagement.

Shipping in e-commerce refers to the process of transporting goods from a seller to a buyer, encompassing various logistics, costs, and delivery methods.

A shopping cart in e-commerce is a virtual tool that allows customers to select and store products for purchase before proceeding to checkout.

SI (Satisfaction Index) is a quantitative measure used to assess user satisfaction and experience with a product or service.

Side navigation is a user interface element that displays navigational links vertically on the side of a webpage or application, enhancing accessibility and user experience.

A sidebar is a vertical column or panel in a user interface that provides supplementary navigation, tools, or information, typically placed adjacent to the main content area.

A signifier is a visual or auditory cue that indicates how a user should interact with an interface element, guiding their behavior and expectations.

In content strategy, 'similar' refers to items, concepts, or content types that share characteristics or contexts, which can enhance user cognition and navigation.

Similarity refers to the psychological principle that individuals tend to group similar elements together, influencing design perception and usability.

A site map is a visual or textual representation of a website's structure, detailing the hierarchy and organization of its pages.

Site speed refers to the time it takes for a website to load and become fully interactive, significantly impacting user experience and engagement.

A sitemap is a hierarchical visual or coded representation of a website or application’s structure and content. It is used in UX design to outline information architecture, guide navigation, and improve user flows during the early design stages.

Situational Design refers to the practice of tailoring user experiences based on specific contexts, environments, and user needs to enhance relevance and usability.

A Skeleton Loader is a UI element that indicates loading content by displaying a placeholder layout resembling the final design, enhancing perceived performance.

A Skeleton Screen is a placeholder displayed during content loading. It mimics the layout of the final page to provide users with a visual indication of what to expect, enhancing perceived performance and reducing frustration during wait times.

Sketching is the creation of quick, informal drawings to visualize design ideas. It is used in the early stages of UX and product development to explore concepts and communicate thoughts before detailed design work begins.