UX Glossary

User Groups are collections of users engaged in usability research. They interact with digital interfaces to provide insights and feedback, allowing researchers to understand user behavior and preferences during product development.

A User Guide is a document that provides instructions and information to help users understand and effectively use a product or system.

User insights are actionable understandings derived from observing and engaging with users. They identify user needs, behaviors, and motivations, helping teams make informed design decisions throughout the product lifecycle to enhance user experiences and

User interactions refer to the actions users take while engaging with a design, including clicks, scrolls, and other behaviors. Analyzing these interactions helps inform design improvements and enhances user experience in UX and product development.

User interviews are qualitative research methods used to gather insights directly from users about their experiences, needs, and motivations.

A user journey outlines the steps a user takes to achieve a specific goal while interacting with a product or service. It is used in UX design to understand user behavior and improve the overall experience.

A User Journey Map is a visual tool that outlines the steps a user takes to achieve a goal while interacting with a product or service. It is used to identify user needs, pain points, and opportunities for improvement in the user experience.

User Journey Mapping is a visual representation of the user's experience with a product or service, detailing their interactions and emotions throughout the process.

User onboarding is the process of guiding new users through a product or service to help them understand its features and value, ultimately enhancing user satisfaction and retention.

User personas are fictional characters created based on user research to represent different user types that might use a product, service, or system.

User Satisfaction measures how effectively a product, service, or system meets user expectations. It is used in UX design to assess user experiences and guide improvements based on user feedback and interaction outcomes.

A user session refers to the period during which a user interacts with a digital product or service, capturing their actions and behaviors.

A User Story is a brief, simple description of a feature from the perspective of the end user, outlining their needs and the value it delivers.

User Story Mapping is a visual exercise that helps teams understand the user's journey and prioritize product features by arranging user stories along a timeline.

User testing is a research method that involves evaluating a product or service by testing it with real users to gather feedback and insights.

User-Centered Design (UCD) is a design philosophy that places the end user's needs, preferences, and behaviors at the forefront of the design process, ensuring products are tailored for optimal usability and satisfaction.

User-Centered Innovation is a method that incorporates user needs and preferences into the innovation process. It is used in UX and product development to create solutions that enhance user experiences and satisfaction.

User-Centric Design is a design approach that focuses on understanding and addressing the needs, preferences, and behaviors of users. It is used in UX and product development to create relevant and engaging experiences through informed design decisions.

Utility refers to the effectiveness of a product or feature in meeting user needs. It is evaluated during usability testing and design processes to ensure that the product provides meaningful value and enhances user experience.

A UX Audit is a systematic evaluation of a digital product’s user experience and interface. It identifies usability issues and improvement areas, often conducted after launches or redesigns to enhance user satisfaction and product effectiveness.

UX Benchmarking involves measuring usability metrics to evaluate performance over time or compare against industry standards. It is used to identify areas for improvement and assess the effectiveness of design changes in user experience.

UX Debt refers to the cumulative impact of design shortcuts or compromises made during the product development process. It represents the future cost of addressing usability issues that arise from these decisions.

UX deliverables are artifacts created by UX designers during the design process. They include documents like personas, user journey maps, wireframes, and prototypes, used to communicate design ideas and research findings to stakeholders.

UX Design, or User Experience Design, focuses on creating designs that prioritize user needs. It aims to enhance usability, accessibility, and satisfaction across digital products, ensuring a positive interaction experience for users.